Terms & Conditions
Karmas Kiss Hair – Terms & Conditions
Welcome to Karmas Kiss Hair. By purchasing from Karmas Kiss Hair, you agree to the following terms and conditions. Please read carefully before placing your order.
Processing & Shipping
- Processing times may vary depending on product availability and customization.
- Ready-to-ship units are typically shipped within 1–3 business days.
- Custom or preorder units may require additional processing time.
- Overnight shipping may be available upon request and approval.
- Karmas Kiss Hair is not responsible for delays caused by shipping carriers, weather conditions, or incorrect addresses entered at checkout.
Wig & Bundle Orders
- All wigs, bundles, closures, and frontals are sold as described.
- Lace customization, coloring, bleaching, plucking, and styling may slightly vary due to the handmade nature of units.
- Inventory is limited and not guaranteed until payment or deposit has been received.
Deposits & Holds
- A non-refundable deposit may be required to secure certain units or preorder items.
- Deposits ensure the selected unit is held specifically for the customer and helps guarantee product availability.
- Failure to complete the remaining balance within the agreed timeframe may result in cancellation.
Payments
- Full payment is required before any order is shipped or delivered unless otherwise discussed.
- Accepted payment methods will be listed at checkout or provided directly through invoice.
Refunds, Returns & Exchanges
- Due to the nature of hair products and hygiene concerns, ALL SALES ARE FINAL.
- No refunds, returns, or exchanges are accepted once an order has been shipped or delivered.
- If there is an issue with your order, customers must contact Karmas Kiss Hair within 48 hours of delivery.
Order Issues
- Please ensure all shipping and contact information is correct before submitting your order.
- Karmas Kiss Hair is not responsible for lost or stolen packages once marked delivered by the shipping carrier.
- Customers are encouraged to contact the shipping carrier directly regarding delivery issues.
Chargebacks
- By placing an order, customers agree not to file fraudulent chargebacks.
- Any concerns regarding orders should first be addressed directly with Karmas Kiss Hair to allow an opportunity to resolve the issue.
Hair Care
- Proper maintenance is required to preserve the quality and longevity of all hair products.
- Results may vary depending on installation, maintenance, and product usage.
Policy Updates
Karmas Kiss Hair reserves the right to update or modify these terms and conditions at any time without prior notice.
For questions regarding your order, please contact Karmas Kiss Hair directly through social media or the website contact information.